SHARED SERVICES SOLUTIONS GROW YOUR BUSINESS, NOT YOUR BACK OFFICE

Globalization, increased competition, emerging technologies and overall market volatility require you to have a more adaptable, flexible and cost effective back office model.

The typical back-office spends 80% of their time in day-to-day transactional tasks versus more business growth activities such as strategic planning, customer insight and analytics. The key to compete is to change this dynamic and increase the amount of resources and time you focus on supporting your organization’s growth agenda.

Shared Services done right is a proven strategy for making this change happen. 24SevenHW helps you design, implement and operate customized, practical Shared Services solutions to achieve this goal and unlock the real value of your operation.


We support you through the entire shared services journey, from strategy and design to implementation
and optimization:


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DO YOU HAVE THE RIGHT STRATEGY TO ACHIEVE YOUR SHARED SERVICES GOALS?

CONTACT US AND WE'LL HELP YOU.

CONTACT NOW!

Are you maximizing the value of the cloud?


A successful cloud strategy should deliver increased speed to market, agility, redundancy and cost efficiencies while allowing organizations to better focus on innovation.


While the benefits of migrating to the cloud are significant, most companies are not maximizing its value for multiple reasons including lack of specialized talent and simply because it’s very hard to keep pace with cloud technology changes.


24SevenHW's certified cloud experts can support you through the entire journey, from strategy to migration and operations. Our purpose is to help you maximize the value of cloud computing and optimize your total cost of ownership while improving your customer experience.



Transform your Business with the Cloud Solutions

Cloud Selection and Broker Services

  • • Development of cloud strategy and business goals
  • • Cloud Service Provider (SP) evaluation, selection and testing
  • • “Cloud Broker Services” – representation and certifications from the leading SPs
  • • Including: Amazon, Rackspace, Microsoft, Google and SoftLayer

Cloud Design

  • • Support companies in designing their cloud solutions from an architecture, technical and security perspective
  • • Design of services, resources, security and networking platform
  • • Design of multi-zone, multi-region solutions for high availability and business continuity
  • • Design for different environments (Dev, Test, UAT and Production) with required services and availability
  • • Analysis of anticipated monthly operational costs based on the design, resources and services to be implemented

Cloud Migration Planning

  • • Provide skilled and experienced resources to implement services (Firewalls/ ACLs, VPNs, NAT, Instances, Autoscaling, Database Services, Management Servers, IDS, Web App Firewalls, Centralized Syslog Collection, Backups, Email services , Schedulers, etc.) Automation Implementation
  • • Implementation of scripts for Release Management (Automated deployment) of the environments
  • • Implementation of scripts/cron jobs as needed by the applications

Cloud Migration Implementation

  • • Provide skilled and experienced resources to implement services (Firewalls/ ACLs, VPNs, NAT, Instances, Autoscaling, Database Services, Management Servers, IDS, Web App Firewalls, Centralized Syslog Collection, Backups, Email services , Schedulers, etc.)
  • • Automation Implementation
  • • Implementation of scripts for Release Management (Automated deployment) of the environments
  • • Implementation of scripts/cron jobs as needed by the applications

Cloud Governance & Controls

  • • Support companies developing and implementing cloud-based processes, procedures and policies for managing their new or existing cloud environments

Cloud Operations Center

  • • 24x7x365 Monitoring of Services and Security
  • • Level 2 and 3 support for engineering services (Networking, Operating System, Security, Cloud Services, etc.)
  • • Dashboard and reporting of metrics
  • • Cloud Financial Management

PERFORMANCE DRIVEN OUTSOURCING DELIVERING BEYOND LABOR SAVINGS

New technologies, globalization and changing customer behaviors are forcing traditional business operating models to adapt to the dynamics of today’s business climate.Outsourcing goes beyond cost savings, helping you improve business performance and maintain sustainable competitive advantages.

What sets us apart from the rest of the Outsourcing universe is our unique perspective and expertise as both advisors and operators. Our team is comprised of experts in process improvement, operational performance, information technology and project management enabling our clients to reduce costs, drive efficiencies, improve capabilities and increase focus on their core competencies.

We’ve helped major enterprises design and implement highly effective shared services operating models for their global operations. We have leveraged this expertise and insight to develop a scalable, flexible and high performance nearshore outsourcing platform.


The Difference with our Outsourcing Approach

Performance Driven Outsourcing

We go beyond labor arbitrage, using best practices, technology and innovation to drive continuous process improvement.

Operational Change Experts

We are experts at implementing large transformational initiatives and help to deliver outstanding results with a focus on communication, documentation and program governance.

Faster Time to Benefit

We bring a unique combination of "real world" industry and consulting experience to deliver results faster and more cost-effectively.

Commited to Delivering Tangible Business Outcomes

We hold ourselves accountable by commiting to ongoing cost reductions, innovation, scalability and controls.

Customized Solutions

We collaborate with you to understand your business and design solutions tailor-made to your success factors

Spirit of the Agreement

We don't nickel and dime you over the written agreement; we don't deliver something that won't give you the results you're after. If it turns out that we need to change course midway to get you where you need to be, we'll do it.

Ready to talk about your outsourcing initiatives?

We're ready to listen! What area are you exploring?


Contact Us


IT SECURITY SERVICES

LET US BEAR THE BURDEN TO KEEP YOU SAFE


SPEAK TO A SECURITY EXPERT

An effective security strategy is no longer a “nice to have”, but a key requirement for every organization in today’s complex technology ecosystem. With over 10 years of IT consulting and operations experience, 24SevenHW brings practical and proven security solutions to organizations of all sizes.

Utilizing best-in-class products, governance and services, 24SevenHW has helped hundreds of organizations to design, implement and operate a holistic security strategy for their internal infrastructure and cloud operations, while growing their business. One of our key differentiators is that we can monitor and operate your security environments via our 24x7x365 nearshore Security Operations Center.

24SevenHW provides a comprehensive offering of security solutions to enable your organization to design, deploy and manage your IT security needs. Our IT security experts not only serve as consultants, but as day-to-day operators with real hands-on experience.



Our Security Solutions

Antivirus Management

Management of Client or 24SevenHW Antivirus platforms to ensure all of customers systems are protected with latest definition updates at all times

Log Managed Security Services

Collect, store, index, search, visualize, report and analyze system generated logs to identify and mitigate security issues in a faster, repeatable and efficient way

Intrusion Detection Mgmt.

Host based threat detection monitoring service. Comprehensive security protection, with thousands of signatures

Web Application Firewall Mgmt.

Web Application Firewall stops web attacks and prevents costly data breaches and downtime. Combining multiple defenses, the service accurately pinpoints and blocks attacks without blocking real traffic

Email Spam Filtering

Recurring inspection of the contents of email messages

Vulnerability Scanning

Keep track of Cloud and Instance vulnerabilities throughout their lifecycle and evolution, providing visibility how those assets may be vulnerable to attack


We work with the leading security platform providers including:



M&A INTEGRATION SERVICES

Taking your strategy from vision to reality


Start NOW!

With a result-driven operational expertise, 24SevenHW focuses on making your M&A vision a reality – people, process and technology. From synergy realization to system integration and organizational re-alignment, we focus on the heavy lifting required for success.

Once an acquisition closes, strong project management is an absolute requirement to ensure that the strategic plans developed are being implemented. But project management is not all that is required. Often, there needs to be “boots on the ground” at the organization actually performing many of the integration related tasks – rather than just managing and reporting on them to management.



From project leadership to tactical support,

the following chart details the various levels of our involvement during an integration:


Perform timely, comprehensive change management:

Communicate early and often to stablize all stakeholders (employees, suppliers, investors).

Move Fast:

• Rapid Decision Making - "80/20" Rule.

• Focus on integration, not optimization.

Implement a disciplined approach with strong project management:

• Task priorization, resource management, effective decision making, etc.

Simplify & streamline operations:

• Ask why - understand the drivers for integration.

Establish a high performance, dedicated team.

Focus on key risks & develop mitigation plans.

Identify and leverage Best Practices for both organizations.


Need support with your M&A Integration?


Contact Us